#TeamHadaway Reviews
One-COMPANY / One-SOLUTION / One-EXCEPTIONAL CUSTOMER EXPERIENCE
I’ve worked with the team at Hadaway many times over the years; both as a customer and thru my clients as their insurance agent. I really can’t say enough about their expertise in the field of restoration. They are true professionals who have seen all there is to see. And they are also a group of kind and personable people who show real compassion during some of life’s most frustrating and scary moments. I’ve seen them go above and beyond, time and time again, to make sure their customers are taken care of and made whole.
Dan
Schoolcraft, Micigan
In a messy situation it’s hard to determine your next steps, let alone see your way out. The team at Hadaway was not only prompt to arrive but calm and collective in the face of vast smoke and water damage. They worked tirelessly to make sure every bit of our building was pristine and well taken care of. They anticipated upcoming needs and were positive and reassuring to the end. If you’re looking for serious help from a solid company, call Hadaway!
Kerri
Kalamazoo, Michigan
My mom had them come to clean her windows as she is too old to do all that work anymore. She was very impressed that they also cleaned her screens. She said they did a great job and she's a perfectionist when it comes to cleaning. Thank you for helping her.
Tina
Kalamazoo, Michigan
Hadaway is a very professional company that did an amazing job with power washing my home and window cleaning. I highly recommend them.
Kim
Clarklake, Michigan
I have personally used Hadaway and have been more than impressed with the professionalism and detail they brought to my house. I cannot say enough great things about this company! The customer service given reminds me of how a business truly cares for the client and not just bottom line!
Troy
Kalamazoo, Michigan
We had a fire the week of Christmas. A representative from Hadaway was present within 30 minutes, the fire department was still there. They have assisted us in dealing with everything, from dealing with insurance to making sure our home was safe. They truly work for the customer and not the insurance company. They always do right by the customer. They handled all of our belongings like they were their own, asking questions every step of the way to ensure everything was handled correctly and with care. Our family would have been completely lost in this trauma without Hadaway coming in and giving us the direction we needed and the service we deserved. Hands down the best customer service I’ve seen in a long time!
Melinda,
Portage, Michigan
I had a great experience with Hadaway Cleaning & Restoration. They were hired to clean a large office space for us with over 40 offices and several common areas including carpet, tile and VCT flooring. The floors have never looked so nice! I didn't even know our grout in our bathrooms was supposed to be so light. They even got some very bad stains out, including some bleach spots. The guys were very professional to work with and I would highly recommend them to anyone looking for a great cleaning experience.
Sarah
Portage, Michigan
Fantastic job pressure washing, and window cleaning on my properties! Additionally a friend had them do water damage repairs and he indicated they did a great job. Very professional and great management team and owners
Shaun
Kalamazoo, Michigan
Called first thing in the morning after finding water in the basement. Brian and his team arrived to help soon after my call. Their attention to detail, solving the problem and providing the necessary equipment to get the job done surpassed my expectations! Was grateful for their prediction on time frame to finish. It was spot on! This was our second water incident in the last two years. Both times Hadaway was outstanding! Don’t hesitate to call this team!
John
Portage, Michigan
In a messy situation it’s hard to determine your next steps, let alone see your way out. The team at Hadaway was not only prompt to arrive but calm and collective in the face of vast smoke and water damage. They worked tirelessly to make sure every bit of our building was pristine and well taken care of. They anticipated upcoming needs and were positive and reassuring to the end. If you’re looking for serious help from a solid company, call Hadaway!
Kerri
Kalamazoo, Michigan
Hadaway Cleaning is the trusted source for restoration. They bring a caring touch to a tumultuous time. Trustworthy and competent. I don’t wish the circumstances on you which would compel your need to call them. However, when the need is great, Hadaway is who you call
Doc
Kalamazoo, Michigan
Amazing service! This company truly cares about their customers and treats them as family. They were quick to action and made sure my family was back in our house ASAP. Would highly recommend this company. Josh and his team will make sure you are 100% satisfied. I would recommend this company to my closest friends and family.
Aaron
Portage, Michigan
Good Morning Christy: Your Cleaning and Restoration team performed an excellent job. Your Company can be proud of employees like those two. We are very satisfied with the job and for sure will return.
John
Kalamazoo, Michigan
A crew came out yesterday to do a soft wash on my roof to get rid of the moss and lichens...WOW!!! Looks like I have a new roof. Great company and I highly recommend their services.
Brandon
Jackson, Michigan
This company is incredible. We reported a serious water problem in our basement on a Friday afternoon after 4 pm. They responded immediately and started the cleanup process, made notes and took pictures (for the insurance company) and had the damage under control and machines in place and running that afternoon. They were very good at communicating what they found, and what they needed to do and then commenced to do those things right then. They had contact with our insurance adjuster, who also came to inspect the situation and discuss it with the Hadaway personnel on scene. They worked until 8 pm on a Friday night and did not leave until the situation was well in hand. Great people to deal with! If you need them, call them! You will not be disappointed
Don
Kalamazoo, Michigan
These people were terrific! They were cleaning up soot from a dishwasher fire in my home for 2 weeks. They took out every item out of each drawer/cabinet of the kitchen and hand cleaned it. Dish by dish the same thing. Started at the ceiling and finished with the floor. Each day they came in with a smile and were super friendly. They asked questions before cleaning or even touching things that looked fragile. The company did such a great job we are planning on having them come back and do an annual “spring cleaning”. I would recommend them to anyone. Thanks to your team!
Ben
Richland, Michigan
Great company I've met the owner and see the great work they do. They always have a solution for any problem I'd recommend them for all your emergency and clean-up needs
Zachary
Decatur, Michigan
These guys rock, Best in the business! Kind, understanding and will handle all your needs.
Greg
Texas Corners, Michigan
What a fantastic company with amazing employees. I have been sick for 2 1/2 years and finally got diagnosed with mold toxicity and realized it was coming from my home. Called Hadaway and they worked very quickly and hard to get this taken care of. They worked with dealing with insurance estimates to connecting me to contractors to clean the air ducts and repair the dry wall that needed to be removed. Their care for my standard of living and getting it handled made you feel like family. 5🌟team!
Jodi
Kalamazoo, Michigan
We had a small fire in our home and did not realize the extent of smoke and soot through our home. Our insurance company recommended Hadaway when I called them to make a claim. As soon as I was finished making a claim, Hadaway called me - I didn't have to do any leg work or search their info. This was really nice because at that point my nerves were shot. Everyone was very friendly and professional, and my house looks fantastic. 2 of my 3 boys were in the home during the cleaning process, and they were very curious even with my 4 year old's million questions about what they were doing, the workers were very patient and kind with them. I will hands-down recommend this company, no questions asked.
Jessica
Portage, Michigan
Mike, Brian, Emrick and the rest of the team are absolutely exceptional. Mike was the only person that answered the emergency call for my unexpected flooding of a new home and his team was at my house at 830 am. They got the job done in an excellent, professional, and friendly manner. I was able to leave them at home while i was at work and they worked with my schedule. They truly made this stressful situation better with their support. Thanks again!
Emma
Kalamazoo, Michigan
Josh and his team at Hadaway are top notch and quick to respond. I walked into one of my stores do an unexpected flooding situation. They were there within the hour (my store is 30 minutes from their office), and had us all cleaned up and ready to open on time still! There’s only one way, and that’s the Hadaway!
Ken
Battle Creek, Michigan
My mother had a plumbing situation that caused extensive flooding in her basement from an upstairs bathroom. Having used their services to help multiple clients in the past, I knew to call Josh at Hadaway. His team jumped right on it, sending a team over to her house immediately after my call. They got the water removed, bagged up the salvageable contents, and started the drying process. They were in and out same day and really made the best of a terrible situation. Definitely top of the line service here!
Torean
Kalamazoo, Michigan
I’ve used Hadaway Cleaning and Restoration for some rain water damage and again for a broken pipe. Josh, Mike and their team are fantastic. They are quick to respond, honest, and great at what they do. I would recommend Hadaway Cleaning and Restoration to anyone.
Brandon
Paw Paw, Michigan
I've used Hadaway for a large and small job. Both times they were quick, professional, clean, thorough, respectful, etc. Wonderful guys, they'll be my first call for sure.
Tim
Portage, Michigan
Thanks so much for the wonderful job you guys did cleaning my Dad's house. It was destroyed by a renter and just left in horrible shape! You guys are amazing, helpful and nice. I would definitely recommend this company!!
Judy
Schoolcraft, Michigan
After a sump pump failure, the crew form Hadaway came in and did such a great job of cleaning up the mess! They are professional, kind and quick. I could not have asked for a better experience and highly recommend them!
Bobbi
Vicksburg, Michigan
Lindsey
Kalamazoo, Michigan
What we had deemed a small oven fire became anything but small. We put out the fire, but it created a GIANT mess. Josh was the first person we met the following morning from Hadaway along with our insurance adjuster. He quickly assured me it was totally cleanable. Seven days later Josh, Mike, Janice, Brian and John completed my house with more detail than I imagined. Everyone was very personable and had great attitudes with cleaning my mess. I would recommend them for planned or unplanned cleaning needs!
Its not Johnny on the spot....... its Josh on the spot! Everyone at Hadaway is Awesome!
Sean
Kalamazoo, Michigan
Fantastic job.....Great people......you want it done right? Call Hadaway
Darlene
Portage, Michigan
Thank for quickly sending Mr. Hammer out after the March 8th Storm Damage. We surely appreciate your timely response to our stressful situation!
Susan
Portage, Michigan
Even after things got complicated, the company came through and made things right. Christy and the work crew are wonderful to work with! Great company who do care about their customers!
Barbara
Kalamazoo, Michigan
Excellent window cleaning inside and out by a team of two professional young men at a reasonable price, I'll use them again! Thank you!
Cheryl
Gull Lake, Michigan
Best restoration company in Southwest Michigan!
Todd
Kalamazoo, Michigan
Wonderful company with very professional employees. Prompt, polite, and they did a great job. We will continue to use Hadaway!
Pat
Jackson, Michigan
Just had our windows cleaned inside and out. This company is very prompt, polite and professional to deal with. The employees loved what they do and no window as a challenge. I would highly recommend this company. Outstanding job and attitude !!
Eileen
Jackson, Michigan
Hadaway is a very professional company that did an amazing job with power washing my home and window cleaning. I highly recommend them.
Kim
Jackson, Michigan
I own Rooney's sewer and drain cleaning, I have used Hadaway Restoration many times and can recommend my customers to use they're great services of clean up and drying machines
Tom
Jackson, Michigan
Thank you so much for doing an amazing job Mike and crew! I can't say enough good things about my experience with these guys! From the beginning to the end every person I encountered with this company was professional, informative, responsive and thorough! I would highly recommend them to anyone who is in need of their services! You can be sure the job will be done well above your expectations!
Megan
Jackson, Michigan
Our basement flooded during a resent storm. I reached out to Hadaway Restoration. From the owner to the project manager and the crew that worked in our home, this company surpassed all of our expectations. During a stressful time, they attended to every detail. Our family will continue to share our positive experience with others. A special shout out to Matt for his attention to detail, professionalism and honesty.
Gail
Jackson, Michigan
Matt and his crew are the most professional team that I have had to work in my home over the last 20 years. They did everything they said they would do and now you can't even tell there was a flood in my basement. I highly recommend them and would call them again!!
Kendra
Jackson, Michigan
This company responded quickly to a flood emergency at our home. they were helpful and courteous at every step in the process. They acted like a liaison between us and the insurance adjuster and kept us informed at every step in the drying process. Could not have asked for a better experience. I would highly recommend this company for any good cleanup work
Valerie
Jackson, Michigan
Hadaway was amazing! They were very helpful from the beginning and communicated with us every step of the way. Matt was a source of positivity during a very stressful time! He treated us like family. I would recommend them over and over again!
Brianne
Jackson, Michigan
If you need a fast solution to water damage, this is your company! The response was amazing, and the crew is awesome! Magic Mike in a entirely different perspective! Thank you Hadaway!
Julie
Portage, Michigan
Hard working, honest company! They responded very quickly and came out same day; in spite of how busy they were. Worked around our hectic schedule. Did and extremely thorough job. Came back every day to make sure things were progressing as the should. Definitely recommend this company!
Kelly
Kalamazoo, Michigan
Mike and his crew did a fantastic job. They were here within a half an hour of our first call and helped us avoid a lot of potential damage. I highly recommend and would use them again! Thanks Mike!
Andy
Kalamazoo, Michigan
Brian and his team arrived shortly after my call and began work. They are awesome, Professional, courteous, work in sync and harmoniously, upbeat, hard workers, efficient, never begrudging the dirty job they were tasked with, pleasant, professional, and extremely thorough. Knowledgeable about what items are salvageable and what presents health risk. I cant say enough about them, HIGHLY RECOMMEND!! FIVE STARS!
Cecilia
Kalamazoo, Michigan
I am so impressed with Hadaway. I noticed water in my basement and called them at 8pm, within 10 min I received a text saying they would be out the next morning. They were busy, so the owner came out himself. He assessed the problem and had drying machines set up within and hour. It was so nice to have such amazing service. Thank you Hadaway
Laura
Portage, Michigan
Hadaway helped my family when we had expansive smoke damage after a house fire. Their professionalism and guidance served us very well, and they stayed in touch constantly. I would highly recommend using their cleaning services!
Steven
St. Joseph, Michigan
Brian, Mike and Josh from Hadaway responded immediately and professionally to our water damage claim. Their expert drying of our flooring, walls and carpet prevented further damage. They quickly felt more like friends than contractors and our dog is already missing the regular visits from hos buddies as they checked the progress of the drying. Thank you Hadaway! We would definitely recommend them to anyone that needs their services.
Ryan
Mattawan, Michigan
I found myself standing in my dinning room with water pouring from my ceiling. Hadaway came immediately to my house assuring me everything would be cleaned up as quickly as possible. They came through with their promise. They were in constant contact with me along the process offering their help where ever possible. I would recommend their service to anyone in need. Definitely a 5 out of 5
Tammy
Portage, Michigan
Had my business windows and home windows cleaned and they did a wonderful job! My house has several windows with old and new windows and they did a beautiful job! Was worth every penny for them to clean the windows. Highly recommend!
Ann
Kalamazoo, Michigan
I had severe smoke damage to my home and used Hadaway Cleaning Services. Josh H. , the representative came out a couple hours after I called. After his assessment he explained thoroughly what needed to be done to restore my home, the step by step process, how long it would take. Very calming and reassuring. Any messages or calls I’ve made during this process were responded to within minutes. That kind of service is nearly unheard of these days. The cleaning team is thorough, excellent, polite, and respectful as well. The company has definitely lived up to their 5 star reputation. These people honestly care and treated me like family. Thank you all.
Sue
Paw Paw, Michigan
Pulled through again!!!!!! 2nd basement flooding….this time we were a little bit more prepared, but they pulled through with their fans to help dry our basement. Great people great experiences all around. Never a doubt who’d we ‘d go through again…
Troy
Kalamazoo, Michigan
They rock!! If you need help call them first for water damage or carpet cleaning. Great leadership and team members. On time, quality job and professional. Great job! Don’t call anyone else!
Mike
Mattawan, Michigan
I was very grateful to have Brian come out and help. Our basement actively had water coming in, and he made sure we got the help we needed to start cleaning and fix the problem. Definitely put my anxious self at ease while home alone with my daughter.
Katelyn
Kalamazoo, Michigan
Great response time. Professional service.
Aidan
Portage, Michigan
It has been a pleasure to work with Matt and his crew as well as Mike coordinating it all, we really appreciated your kindness and professionalism your company represents! Would definitely recommend you all😊
Sara
Jackson, Michigan
Glad we found this company. After a few years of not getting a thorough clean, our windows finally look great! Communication was great and the guys were professional.
McCord
Jackson, Michigan
Matt and his team responded quickly to my unexpected situation and handled it with a quick professional response. Would definitely use the in the future if the situation arises. Very pleased with the service
William
Jackson, Michigan
Very professional, polite and reassuring. Helped educate me about the situation I had. I would definitely refer friends/family to this company.
Carrie
Spring Arbor, Michigan
Hadaway was amazing and great to work with, I would highly recommend their services! Their communication was exceptional, everyone we’ve dealt with was super professional, they were very prompt and did everything they could do as quickly as they could to prevent further damage from our basement flood. Thank you!!!
Kaycee
Clarklake, Michigan